Associate – Inbound Chat – Customer Operations (Pune)
Wiki Article
We're searching for a dedicated and enthusiastic Associate to join our vibrant Customer Management team in Pune. In this role, you will be the first point of support for our valued customers via inbound chat. Your primary responsibility will be to provide outstanding customer service by resolving their inquiries in a timely and efficient manner. You will also play a crucial role in understanding customer needs and delivering recommendations to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and friendly responses to customer inquiries via inbound chat platforms.
- Troubleshooting customer issues with empathy and efficiency.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Working with other departments to ensure smooth customer service operations.
If you are a people-person with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Begin Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a driven individual with a talent for interaction? Do you thrive in a fast-paced environment where you can make a difference? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the representative for our valued customers, providing them with accurate support via live chat. You'll resolve a range of customer inquiries, ensuring their delight.
- Cultivate your customer service expertise.
- Work with with a talented team of professionals.
- Acquire valuable experience in the customer support industry.
If you are ready to grow your career, we encourage you to apply today!
Customer Service Specialist : Inbound Chat at Eclerx Pune
Are you a dedicated communicator with a knack for addressing customer concerns? Do you thrive in a fast-paced environment and enjoy helping people? Then consider this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are dedicated to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of contact for our valued customers, helping them with their queries through live chat.
- Duties include:
- Proactively connecting with customers via live chat
- Providing prompt and effective solutions to customer inquiries
- Maintaining a courteous and professional demeanor at all times
- Working with other teams to guarantee seamless customer service
If you are a team player with excellent interpersonal skills, and a strong work ethic, we encourage you to consider! This is an amazing opportunity to grow your career in customer service while playing a role in a dynamic company.
Eclerx is Hiring Inbound Chat Analysts for Customer Operations Team
Are you a client-oriented individual with top-notch communication skills? Eclerx is now hiring Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of BPO solutions, and we're committed to exceeding expectations in customer experiences.
As an Inbound Chat Analyst, you will be the primary point of communication for our customers via live chat. You will address concerns in a quick and courteous manner, while maintaining a professional and respectful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we encourage you to submit your application!
Launch Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a enthusiastic individual with a passion for more info customer service? Do you shine in a fast-paced environment? Then this is the ideal opportunity for you! Eclerx is currently recruiting talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first person for our customers, providing prompt and friendly support via live chat. You'll be responsible for resolving customer inquiries, troubleshooting issues, and providing a positive interaction.
We offer a welcoming work environment with opportunities for development. If you are excited to make a contribution, we encourage you to apply!
Revolutionize Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a passionate individual with a keen eye for detail and a passion to deliver exceptional customer service? Eclerx Pune is seeking an Inbound Chat Analyst to join our dynamic team!
In this important role, you will be the primary point of contact for our valued customers. You will handle their concerns in a efficient and professional manner. Your interpersonal skills will be critical in fostering positive customer interactions.
At Eclerx Pune, we endeavor to create a supportive work environment where you can thrive both personally and professionally. We offer attractive compensation and benefits packages, as well as possibilities for career advancement.
- As you are a driven individual with a strong work ethic and a real desire to make a meaningful impact, we encourage you to submit your application!